In this post, we offer details for developers who are planning to build a Slack integration for their product. Many organizations don’t quite know what to expect when building an integration for sending messages from their SaaS product to a Slack channel or a direct message. Here’s another example of a Slack integration from Salesforce: Here’s an example of a Slack message coming from GitHub’s Slack integration: The resulting integration will allow your application to send Slack messages with helpful information to a Slack channel or a direct message thread. To be able to send messages in Slack, a software system must integrate with Slack’s API.

Slack is less suited for notifications outside of a work context or out of working hours. Because the users are already in work mode, Slack notifications are suitable for anything from collaboration on documents and spreadsheets to workflows like approval requests or data access permissions. In our experience, Slack notifications are a great way to reach business users (as Slack is mostly used in a business context) with time-sensitive alerts or action items while they’re at work. Slack’s ubiquity in modern companies makes it one of the first notification integrations a SaaS company might want to build, possibly after email and mobile push notifications. For many organizations, Slack is the software of choice for business communication.

Slack messaging api